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Privacy Policy

Effective Date: June 2025

At Velocity Sales Lab (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, services, or communications.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Who We Are

Velocity Sales Lab is a UK-based company helping engineering SMEs recruit and train graduate sales professionals.

Our website address is: https://velocitysaleslab.co.uk

2. What Information We Collect

We may collect the following personal data:

  • Name
  • Email address
  • Company name
  • Job title or role
  • Phone number (if provided)
  • Website usage data (via analytics and cookies)

We collect this data when you:

  • Fill out a contact or enquiry form
  • Book a call
  • Subscribe to updates
  • Visit or interact with our website

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries
  • Provide services you’ve requested
  • Schedule and manage discovery calls or consultations
  • Send you relevant updates, insights, or marketing (only if you’ve opted in)
  • Improve our website and service experience
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent – where you have given us clear permission (e.g. email opt-in)
  • Contractual necessity – to provide a service you’ve requested
  • Legitimate interests – e.g. improving our services or following up on relevant enquiries
  • Legal obligations – where required by law

5. How We Store and Protect Your Data

We use secure systems to store your data. Our website is hosted on WordPress.com, which uses encrypted servers and maintains high security standards. We also use secure third-party platforms (e.g. email marketing tools or scheduling software) where necessary.

We retain your data only for as long as needed to fulfil the purpose for which it was collected, unless a longer retention period is required by law.

6. Sharing Your Information

We do not sell your personal data. We may share your data with trusted service providers who help us deliver our services (e.g., email platforms, booking tools), under data processing agreements that protect your rights.

7. Cookies and Analytics

Our website uses cookies to improve your browsing experience and to collect anonymous data via tools like Google Analytics. You can accept or decline cookies using the banner on our site or adjust your browser settings at any time.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of these rights, contact us at: 01285 342808

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: 01285 342808